Terms & Conditions
Thank you for visiting the Innoride.com ("Innoride") and its Affiliates. "Affiliates" includes any other entity controlling, controlled or under common control with Innoride, where "control" means the possession, directly or indirectly, of the power to direct the management of an entity, whether through voting securities, contract or otherwise.
Unless otherwise noted, all materials on this Site, including text, images, illustrations, icons, photographs, video clips and other materials, and the copyrights, trademarks, service marks, trade dress and other intellectual property in such materials ("Content") are owned, controlled or licensed by Innoride and its Affiliates. Content is provided solely for your personal, noncommercial use. No right, title or interest in downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit Content in any way. We reserve the right to pursue all legal remedies for any commercial exploitation of Content.
Comments, Suggestions, and Submissions
Any comments, reviews, suggestions, ideas, images, videos, submissions or other communications submitted or offered to us ("Your Comments") will be and remain the property of Innoride. Submission of Your Comments, whether via email, postal mail or otherwise, will constitute an assignment to Innoride of all worldwide rights, title, and interest to all intellectual property rights in Your Comments. We will be entitled to use, reproduce, disclose, publish, and distribute Your Comments (or any part thereof, in edited or modified form) for any purpose whatsoever, without compensation to you. You agree that: Your Comments will not violate rights of any third party, including but not limited to, copyright, trademark, privacy or other personal or proprietary rights; Your Comments will not contain libelous, threatening, defamatory or otherwise unlawful, abusive or obscene materials; and you will not transmit any computer virus or other malware that could affect the operation of our Site.
Product Display and Information
We attempt to display the products featured on our Site as accurately as possible. However, we cannot guarantee that your monitor's display of merchandise color, texture, or detail will be accurate. On occasion, the Site may contain incomplete information, typographical errors, or inaccuracies as to description, pricing, promotions, sizing, fabrication, color, or availability. We reserve the right to correct errors at any time without prior notice(including after your order has been placed). Prices are quoted in U.S Dollars and are valid only in the United States. We reserve the right to change pricing at any time.
Return, Refund & Exchange Policy (100% Satisfaction Guaranteed)
- Innoride offers 30-day money-back returns for all products. We accept returns within 30 days from the date of invoice with a Return Goods Authorization (RGA) Number for money-back.
- All returns are subject to inspection and final approval by Innoride.com upon product inspection:
- A full refund may be issued if the product is returned within 30 days in the original packaging with registration card and all parts, accessories, and manuals.
- Any product returned without all packaging in reusable condition or missing parts or registration card, a 20% restocking fee will be deducted when a refund is issued.
- Even after 30 days, the product may be returned in original packaging. 20% restocking fee plus an additional fee may apply for any missing pieces.
- All refunds will be deducted shipping charges of $9.99/order if the order was originally shipped with free shipping.
Requesting Return Merchandise Authorization (RMA) Number
1. Request your RMA number to our Customer Service
· Date of Purchase
· Invoice Number
· Part Number of Goods
· Quantity to Return
· Reason for Return
Once you have requested your RGA#, Innoride will email you a Customer RGA number with the return instruction. We will not accept any returns without an RGA number.
2. Products must be returned in the original boxes in like-new condition. Include all documentation, components as well as the original parts.
3. Freight charges for return are your responsibility unless the product was defective.
Limits of Liability
A Return Merchandise Authorization (RMA) number does not guarantee a refund or replacement. If the manufacturer finds the problem of the returned product due to customer abuse, no refund or replacement will be offered.
Innoride will not accept any responsibility to issue credit for package damaged in transit for any reason. Freight charges for return are your responsibility unless the product is defective.
We do not accept liability beyond the remedies provided in this limited warranty or for consequential or incidental damages, including, without limitation, any liability for third-party claims against you for damages, for products not being available for use or loss of production. Our liability will be no more than the amount you paid for the product that is the subject of a claim. This is the maximum amount for which we are responsible.
The content provided on this Site (including Content and Your Comments) is solely for informational purposes. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health-related condition. Submissions or opinions expressed on this Site are that of the individual expressing such Submission or opinion and may not reflect our opinions.
This Site may be accessed from countries other than the United States and may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If you access and use this Site outside the United States you are responsible for complying with your local laws and regulations.
We reserve the right to refuse any order placed with us or to limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that appear, in our sole judgment, to be placed by dealers, resellers, or distributors. If we limit or cancel an order, we will attempt to notify you through the email, billing address, or telephone number you provided when the order was placed.
Risk of Loss
Title to the items purchased and therefore the risk of loss pass to you upon our delivery of the items to the carrier pursuant to our standard terms of sale.
Your Account Security
We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the Terms, and we have no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
Links to Other Websites
This Site may contain links to websites owned and controlled by third parties. These links are provided solely for your information and convenience. We have no control over or responsibility for third party websites that you use at your own risk.
This Site and Content are provided on an "as is" basis without warranties of any kind, express or implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. We disclaim any duty to update or revise Content although we may modify Content at any time without prior notice. Your use of this Site is at your sole risk and you assume full responsibility for any associated costs. We will not be liable for damages of any kind related to or arising out of your use of this Site.
You agree to defend, indemnify, and hold Innoride (including their officers, directors, employees, and agents) harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, related to or arising out of your use of the Site and/or your breach of the Terms.
Dispute Resolution, Choice of Law and Forum
In the event of any claim, action or dispute related to or arising out of any innoride.com transaction, your use of this Site, or the breach, interpretation or validity of the Terms, ("Dispute"), the party asserting the Dispute will first attempt to resolve such dispute in good faith, by providing written notice to the other party (via certified mail, return receipt requested or express delivery carrier) describing the facts and circumstances (including any relevant documentation) and allowing the receiving party at least thirty days in which to respond to or resolve the Dispute. If to Innoride, notice will be sent to Innoride, Attention: Legal Dept. of Innoride LLC, P.O.Box 476, Libertyville, IL 60048, USA. If to you, notice will be sent to your last-used billing address or the billing and/or shipping address in your online profile. Both you and Innoride agree that this dispute resolution procedure is a condition precedent to the filing of any litigation against the other. Any claim or action initiated by you related to or arising out of your use of this Site or the Terms will be resolved only by state or federal courts located in Lake County, Illinois. The Terms will be construed in accordance with the laws of the State of Illinois, without regard to any conflict of laws provision.
Waiver of any of the Terms will not be deemed a waiver of any other Terms or of our right to require strict adherence to any Terms at any time. If any Terms are deemed unenforceable or invalid for any reason, that provision will be severable from remaining provisions, which will remain in full force and effect. These Terms constitute the entire agreement between us relating to your use of this Site.
Effective: October 2015